SHSMD Education 2021 | How to Build a Human-Centered Brand Experience: New Vol. 4 Insights, Inspirations and Successes
Date: Apr 28, 2021 - Apr 28, 2021
SHSMD Webinar | How to Build a Human-Centered Brand Experience:
New Vol. 4 Insights, Inspirations and Successes.
Wednesday, April 28, 2021
12:30pm-1:30pm CT / 1:30-2:30pm ET
If one thing is certain coming out of this tumultuous year,
it’s that we are not going “back” to normal as it was. But that doesn’t have to
be a bad thing. COVID-19 created a catalyst for change from a healthcare brand
and experience perspective—one that was much needed and a long-time coming.
Virtual care solutions were set up and deployed in a matter of weeks. Internal
barriers were broken down as collaboration became essential to quick pivots and
changing priorities. Brands from across the industry came together for the good
of the communities and consumers they serve. How do we continue to adapt to
this new future? The fundamentals of healthcare haven’t changed but healthcare
leaders will need to double down on their commitments to brand and experience
to be successful. Learn what’s inside the minds of our consumers and
communities and how some of your peers have leveraged Humanizing Brand
Experience insights across their organizations.
For assistance from a SHSMD representative, please call 312.422.3888 or
send an e-mail to email@example.com. The
views and opinions expressed are those of the presenter and do not necessarily
state or reflect the views of SHSMD or the AHA.