ASHHRA On-Demand Study Course: CHHR HR Delivery

Product Code: 319SS02

Member: $79.00
Non-Member: $129.00



HR Delivery
Reach Beyond the Expected
HR leaders deliver successful programs and services that integrate the “people” side of health care with business organizational structure. Although effective administration has always been the expected norm, HR leaders are now required to raise their skills – in recruitment and selection, compensation and benefits, human resources development, employee and labor relations, regulations, compliance and more. The new expectations for HR delivery demand effective and high-quality programs and services through the utilization of measurement and analysis.
HR delivers through:
  • Systems and Services
  • Transactional Work Technology Systems and Solutions
  • Metrics and Benchmarking
  • Compliance

Study Resources
  • HR Pulse Article
  • On-Demand Education Product
  • HR Delivery Competency Course
  • Practice Exam
HR Pulse Article: Employee Disability Factor Contingent Staffing
HR Delivery On-Demand Product
A Vision for the Future: Nursing and HR
The mission of any health care organization centers around providing quality patient care. Quality patient care requires well equipped caregivers. This session will offer insight into factors influencing nurse executives as they seek to build a solid workforce. It will discuss the Future of Nursing Institute of Medicine (now the National Academies of Medicine) Report and the ANCC Magnet Recognition program which recognizes the responsibility nurses have to society to provide care, and have delineated standards of excellence for nursing. The report and recognition have profoundly shaped nursing over the past decade and have laid a foundation for the future. The implications of these standards are relevant to HR and the recruitment and retention of nurses.
  • Review recommendations from the Future of Nursing Report that impact human resources
  • Describe implications of the ANCC Magnet Recognition program standards on human resources
  • Identify how nurses and human resources can work together to create a strong workforce for the future
Beverly Hancock, DNP, RN-BC
American Organization of Nurse Leadership, Senior Director for Leadership Development
HR Delivery Competency Course
Expectations for HR delivery demand effective and high-quality programs and services through the utilization of measurement and analysis. This HR delivery course will cover transactional work, technology systems and bench marking and compliance to name a few. HR Delivery carries a 29% weight on the CHHR exam.
  • Develop and maintain policies and procedure to support efficient operations.
  • Demonstrate knowledge of and advise managers on employee relations and engagement issues. and legal strategies for dealing with outside organizations.
  • Develop and utilize data and metrics to partner with leaders in the development of initiatives that support the organizations goal.
CHHR Practice Exam
This 15 question practice exam mimics the exam format administered by PSI. Each question has been crafted to align with one of the HR Leader Model competencies.
CHHR study materials are not designed to teach to the exam, as the exam is based on knowledge and experience in the 5 competencies of the HR Leader Model. CHHR study materials provide resources in each competency model that will add to your knowledge base. This guide is not meant to be all inclusive of information needed to sit for the exam. Please seek additional ASHHRA educational opportunities to assist in furthering your knowledge of the 5 competencies of the HR Leader Model.