AONL Webinar OnDemand: Beyond Deny and Defend: Engaging Patients in Solutions

Product Code: 692WB0121

Member: $0.00
Non-Member: $40.00



Implementing a transparent approach following a medical error positively impacts patient and provider satisfaction as well as litigation risk. AHRQ published the CANDOR toolkit to support transparency, however implementation remains elusive. Moving past the tradition of deny and defend holds promise for collaboration of the health care team, patients and families. Nurse leaders will walk away armed with innovative knowledge, skills and solutions to drive a culture of transparency in their organizations.