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Description
The way we recognize and reward people is fundamental to patient experience. Study after study has shown that engaged employees take better care of the customer. Author & CEO Tamra Chandler will share the techniques to successfully replace outdated reviews with a rebooted performance management solution for better organizational outcomes. Objectives - Gain a clear understanding of the case against traditional performance management, particularly for the health care field.
- Understand the eight fundamental shifts in thinking that are necessary to build a new, effective performance management solution.
- Learn the basic steps to rethinking, redesigning, and rebooting performance management, including how to start with tips and tricks to build support.
Presenter M. Tamra Chandler
CEO and Founding Partner, PeopleFirm
Credits 1 (CHHR) 1 (SHRM) 1 (HRCI)
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