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The disclosure of adverse events, or unanticipated outcomes, is an evolving process in health care. Difficult issues center on when, how and what to say during disclosure. ASHRM shares its expertise on this important topic in Risk Management Pearls: Disclosure of Adverse Events. The easily shared pocket-sized booklet describes organizational scenarios and strategies for implementing and enhancing the practice of disclosure.
Also sold in 5 PACK, see product #178571.