ASHHRA On-Demand Conference Session: Consumerism: Today’s Employee Engagement Imperative

Product Code: 319ACSR1801

Member: $45.00
Non-Member: $85.00



Mayo Clinic is known for its personalized patient experience, with its employees living Mayo's primary value, "The needs of the patient come first." Therefore, it's natural to extend the experience approach to its employees, with initiatives that recognize the varying needs and interests of Mayo's 65,000 employees over their careers. Learn about the innovative work that Mayo Clinic is pursuing on behalf of its consumers/employees, including social affinity groups, personalized well being programs, and individualized benefits concepts. You will learn how HR has embraced the mindset of the employee life cycle, recognizing how needs and interests change over a life cycle in designing and delivering its people programs.
  1. Consider an elongated employee life cycle in planning your future workforce.
  2. Incorporate a "consumer mindset" in your employee programs.
  3. Broaden your definition of workforce, including your digital employees.
Cathy Fraser, MBA
Chief Human Resources Officer, Mayo Clinic
1 (CHHR) 1 (SHRM) 1 (HRCI)