|
|
|
AHRMM eLearning Course: Supply Chain Fundamentals: Introduction to Strategic Planning, Leadership and Compliance
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Description
Overview:
In the dynamic and ever-evolving health care supply chain, strategic planning and quality management are key to achieving operational efficiency and customer satisfaction. Equally important are effective leadership and robust purchasing strategies, which support innovation and continuous improvement.
Learning Objectives:
- Describe several ways to achieve customer service excellence.
- List 12 steps for strategic planning.
- List multiple regulatory and accreditation agencies and recognize the different types of product recall.
CECs: 1
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|