Product List:

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AHE Environmental Services Week 2015 - Leading with Emotional Intelligence (part 3 and 4)

Understanding Emotional Intelligence and how to work with all types of people. Toxic emotions disrupts the workplace. Researchers and business experts agree that people with high emotional intelligence (E.I.) are consistently the top performers in their organizations. Learn how to recognize and reprogram your mind to lead in a healthier, less stressful and more productive manner. During this webinar we will review: • Identify your top values and emotional triggers • Understand your emotions and influence the emotions of others in a positive way • Become aware of your body language and what you are communicating • Implement communication strategies to understand others

member: $0.00
non-member: $0.00

AHE Environmental Services Week 2015 - Creating a Positive Work Environment

A toxic workplace can bog down productivity and impact communication and teamwork throughout the entire office. This webinar will empower employers to take control of their employee's behavior and work environment in a positive way. It will provide concrete options for dealing with people who are negative and determined to undermine a positive work environment. Invite the whole facility to participate! Not only will this webinar provide supervisors with strategies to manage negative workplace behavior, it will provide tips to all employees for holding themselves and others accountable for being a productive team member.

member: $0.00
non-member: $0.00

AHE Environmental Services Week 2015 - Creating Wow: Every Patient...Every Time

This program highlights the results Madera has helped many hospitals, physician practices, etc. achieve. His strategies for accelerating patient satisfaction, employee, management and physician engagement, and a practical plan for crating the ultimate patient experience. With Madera, you are sure to capture a vision for excellence which can set your organization on an accelerated path to creating Wow!

member: $0.00
non-member: $0.00

AHE Environmental Services Week 2015 - Leading with Emotional Intelligence (part 1 and 2)

2 separate 30-minute webinars Being a likable leader improves employee retention. Being an emotionally intelligent leader drives overall health within the organization. Learn how to bridge the gap and get the cliff notes to success in leading your company. During this webinar we will discuss: • The definition of Emotional Intelligence (EI) • Seven dimensions of EI • Using EI to control the outcome and get the response you want from your co-workers, team mates, even your boss!

member: $0.00
non-member: $0.00

AHE Environmental Services Week 2015 - Leading with Emotional Intelligence (part 5)

2 separate 30-minute webinars Emotions play a crucial role in the decision making process. Learn how to analyze problems and generate the most sound decisions. During this webinar, we will review: • The 6 step model to ensure emotionally intelligent decisions • Leading with emotionally intelligent decisions • How to ensure multi-dimensional decisions to bring your team along

member: $0.00
non-member: $0.00

AHE EXCHANGE 2018 Conference Pack

AHE EXCHANGE 2019 Conference Pack

member: $179.00
non-member: $199.00

AHE June 2019 CHESP Study Group

This preparatory course is designed for professionals preparing for the comprehensive and challenging CHESP Certification Exam.

member: $0.00
non-member: $179.00

AHE June 2019 The Lean Management System in Healthcare

Learn how to use Lean to eliminate waste in Environmental Services processes and to drive continuous quality improvement.

member: $0.00
non-member: $239.00

AHE May 2019 Principles of Effective Linen Management

The course is an overview of key linen management issues such as linen utilization, abuse and loss management and infection prevention in textiles.

member: $0.00
non-member: $179.00