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Description
The continuing care center at UR Medicine/Thompson Health had a projected annual turnover of approximately 60 percent. In a climate where their industry turnover and employee dissatisfaction were at critically high levels something had to be done. A “full court press” was applied to turn around the downward spiral with the ultimate goal of a better work/life balance by the elimination of mandatory overtime for aides. After a series of focus groups and a review of employee engagement results, a strategy was established that encompassed inventive hiring techniques, training/onboarding initiatives, and innovative retention techniques that really made a difference by helping improve employee engagement and reduce turnover. This on-demand session will provide participants with innovative strategies and tools that helped Thompson Health hire, train and retain their team. Learn from their successes and failures (fail is not a bad four letter word). Objectives - Gain innovative ideas and tools to utilize in your recruitment and retention efforts.
- Utilize lessons learned to identify and address potential challenges in recruitment and retention within your organization.
- Understand you are not alone in the challenges associated with hiring, training and retaining your staff...but there is hope!
Erin Williamee, MHRD, SPHR, SHRM-SCP Senior Generalist, Thompson Health Credits 1 (CHHR) 1 (SHRM) 1 (HRCI)
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