AHA Online Store

ASHRM’s CPHRM Exam Preparation Guide is organized according to the most current Certification Exam Content Outline.

The ASHRM Health Care Claims and Litigation Playbook addresses claims administration, the litigation system, best practices, reporting and data analysis.

This playbook contains information from industry experts that encompasses a high-level overview of the components of an effective health care entity insurance program.

This text utilizes the ERM model to illuminate the fundamental domains of health care risk management including Clinical Risk Management and Patient Safety, the Legal and Regulatory Environment, Claims and Litigation and Risk Financing.

This book will help you become a more knowledgeable and confident healthcare risk manager through the use of data and metrics, an approach that supports patient safety and risk reduction programs and initiatives.

The Physician Office Playbook will assist the Risk Management professional, office manager and/or care providers in overseeing the task of managing risk for physician office practices.

This playbook contains the industry-proven methods for Root Cause Analysis (RCA) through an enterprise risk management model to use at your healthcare facility. The guidance provided in the RCA playbook will help you achieve sustainable results and prevent recurrence of patient safety events.

This Root Cause Analysis (RCA) Team Member Guide and Facilitator Guide is for you, as a RCA team member or a facilitator, to understand the RCA process and your important role. When an event occurs, the RCA team will review the event, to understand why the event happened, and to decrease or eliminate a like event from occurring again.