SHSMD Catalyst Conversations | Speak Up or Stay Silent? Navigating Workplace Conflict

Date: Aug 11, 2026 - Aug 11, 2026

Speak Up or Stay Silent? Navigating Workplace Conflict

Tuesday, August 11, 2026

12pm - 1pm CT | 1pm - 2pm ET | 10am – 11am PT

Conflict in high-stakes environments like healthcare is inevitable. This practical, reflection-based session provides leaders with the skills and confidence to transform workplace tension into productive dialogue, ensuring that disagreements strengthen team outcomes rather than damage relationships.

Key Learning Objectives

• Assess Conflict: Distinguish between healthy debate and unproductive tension, and understand the team costs of avoiding conflict.
• Lead Difficult Conversations: Learn a clear structure for initiating tough talks and framing feedback around shared goals and impact.
• Master Self-Management: Recognize the crucial role of emotional regulation for leaders navigating complex organizations with professionalism.

Facilitated by Kelly Johnson, Strategic Advisor, Executive Coach, Crystal Lake Marketing & Coaching, and Adjunct UGA MHA Professor

This session may be transcribed for internal discussion purposes. However, none of these sessions will be recorded or distributed externally, ensuring a confidential and candid conversation for all participants.