ASHHRA On-Demand Conference Session: Conflict, Incivility and Bullying: Knowing the Difference and Creating a Work Environment Where Healthy Conflict Can Thrive

Product Code: 319AC19b14

Member: $45.00
Non-Member: $85.00



Join the 90% of surveyed attendees that stated they could implement the information presented during this session. 
Health care is a stressful work environment and no one sees more of the potential for violence in a work environment than the HR professional. How do you create a work environment where healthy and productive people can flourish? A work environment where there is a new level of leadership — it's called employee to employee. This can all be attained through the development and training of your employees and leaders. Creating standards so that those that are uncivil and bully stand out and stand alone.
Listen to the authors of "The Employee Experience: A Capstone Guide to Peak Performance" as they describe a Just Start work environment where employees are your strategy!
1. Understand how utilize two personal tactics when subjected to incivility
2. Implement and utilize two leadership tactics in response to workplace bullying
3. Attendees will be able to utilize the demonstrated tactics to create a culture that promotes civility in the workplace
 Jane McLeod, MSN, RN
Co-Founder /Principal Capstone Leadership Solutions
Sue Tetzlaff, RN, RHIA, MHA, FACHE
Co-Founder /Principal Capstone Leadership Solutions 
1 (CHHR) 1 (SHRM) 1 (HRCI)