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ASHE e-Learning: Electrical Distribution Course

Description: Description: This online course focuses primarily on hospital electrical systems, but is also applicable to other types of health care facilities where the electrical distribution system is required to be designed, constructed, and maintained with special provisions based on the care that is provided and health related services offered in that facility. Single Registration

SHSMD U On Demand Online Course "HOW TO MANAGE CRISES: Effective Communication & Reputation Management Strategies"

Date: Feb 06, 2017 - Dec 31, 2018
Description: Delve into the specifics of managing crises on traditional and digital platforms in this month-long, six session webinar series. Gain insight on what to expect when managing a crisis for executive and/or board leadership and how to prepare for crisis of the future. Participants will learn from the latest research, best practices and real life examples of proven successes in various industries.
Single Registration

AONE Foundation Children's Initiative Working Group

Date: Oct 09, 2017 - Oct 01, 2018
Description: AONE Foundation Children's Initiative Working Group
Single Registration

SHSMD U On Demand Online Course | Behavioral Health 2017....New and Emerging Trends

Date: Feb 22, 2018 - Dec 31, 2018
Single Registration
Description:
Behavioral Health in 2017: New and Emerging Trends
On Demand  | 24/7 Access
Behavioral Health, encompassing both mental illness and substance abuse, is taking a more prominent seat in the C-Suite as hospitals and health systems respond to increasing community needs. Planning, marketing, and communications leaders are just as affected by these issues as CEOs and CFOs. Learn from a group of seasoned professionals working diligently within this discipline to enhance the knowledge and awareness within their organizations, within the healthcare profession, and within their communities. The importance of behavioral change, financial implications and community relations are key components to gaining support from your stakeholders.
This course will consist of four (4) live webcasts, additional resources (articles, checklists, templates, case studies), and discussion board assignments. Completion of all discussion board assignments will result in a Certificate of Completion.
 
Module 1 |Behavioral Health 101: A Call for Change
Module 2 | Exploring the Landscape of Behavioral Health Reform
Module 3 | Developing Your Behavioral Health Strategy – A Focus on Analytics & Strategic Planning
Module 4 | Case Studies: Innovative Solutions for Creating Ease of Access
In case you are not able to join the live sessions, all webcasts are recorded and available for access (24/7) throughout the duration of the course.
 
Upon completion of this course, you will:
Understand the basis of Behavioral Health
Know how to use personas, segmentation, and analysis to understand different audiences and their needs
Understand your role in positioning Behavioral Health and your behavioral health goals within your organization

SHSMD U On Demand Online Course | Orientation to Healthcare 2018

Date: Mar 01, 2018 - Dec 30, 2018
Single Registration
Description:
Orientation to Healthcare
On Demand | 24/7 Access
 
The U.S. healthcare delivery system is vast and always changing. Understanding its size, scope, and complexity can help improve the performance of anyone who works in healthcare. In this Healthcare 101 course, you will learn how to better navigate your own system/organization, gain a general comprehension of the language of healthcare (and its many acronyms), and get an overview on the healthcare landscape. This course is intended for those who may have recently moved into healthcare from an outside industry or may just want an update on the U.S. healthcare system.  
In this month-long course, faculty will present on the following four areas of the healthcare system, highlighting their key characteristics, challenges, and future impact on healthcare: Healthcare Consumers, Insurers/Managed Care Organizations, Physicians, Hospitals and Post-Acute Care Facilities.

Upon completing this course, you will be able to:
  • Describe the major structural elements of the American healthcare system
  • Determine the key drivers of the healthcare system
  • Identify the healthcare system’s major groups and their key characteristics
  • Understand the relationship among the key players in the healthcare system
  • Understand some economic fundamentals of the healthcare system
Faculty's first webcast of the week will be focused on providing in-depth content around that specific topic, and the second webcast is intended for informal Q&A and reviewing the discussion board assignment comments.

SHSMD U 2018 On Demand Online Course | Strategic Planning Series Electives

Date: May 01, 2018 - Sep 01, 2018
Single Registration
Description:
This course gives you access to 14 pre-recorded webcasts on a variety of topic (listed below) specific to healthcare planners, which were originally part of our sold out Strategic Planning Certificate Series. We have made them available in an "on demand" format. Watch these on your own time, or share among your team. 
 
All electives are approximately 50-60 minutes in length. You are able to watch as many of the elective webcasts as you would like, but must watch a minimum of four webcasts from the list below and complete a short quiz associated with the webcast in order to receive credit. You must pass all four quizzes with at least a 60% passing score.

SHSMD U On Demand Online Course | Designing and Building a User Centered Website

Date: Jun 06, 2018 - Dec 30, 2018
Single Registration
Description:
Designing and Building a User-Centered Website
On Demand | 24/7 Access
 
It’s one of the largest and most complicated, political, challenging and critical projects today’s marketer can tackle: designing and building a user-centered website. In this six-week course, veterans of a large website launch and content hub will share insights from their journey that may help you avoid roadblocks, plan for the unexpected and ultimately find your way when you set out on a similar course.
 
Hear from Northwestern Medicine and Mayo Medical Laboratories—about the opportunities and learnings they experienced, the obstacles that challenged success and the valuable “in the trenches” insights that helped them reach their goals: Following several mergers, Northwestern Medicine (NM) had grown into a system of seven hospitals and 100+ locations throughout Chicago and Northern Illinois. But while those mergers enhanced NM’s medical capabilities and expanded patient access to care, they also created a web presence of more than 260 different websites. A new digital strategy was developed to account for every potential digital touch point between NM and their physicians, patients and prospects and a diligent, disciplined process focused on engaging consumers along their healthcare decision journey. The outcome was not just improved awareness and preference but also more meaningful, valuable relationships.
 
Mayo Medical Laboratories, the global outreach arm of Mayo Clinic's Department of Laboratory Medicine and Pathology, launched “Insights", an online hub publication that launched in 2016 to address changing market needs. The hub manages complex information and presents it in a manner that is accessible, meaningful and actionable to the diverse audiences they serve. They will share their journey—both the successes and mistakes—and provide a template that can be used toward tailored communication change.
 
Webcast Schedule
(ALL RECORDINGS ARE AVAILABLE.)
Week 1: Getting Started
Week 2: Experience
Week 3: Content
Week 4: Measurement
Week 5: Development
Week 6: Post-Launch
 
This online course is based on a 2017 SHSMD Connections workshop presented by Stephen Strong and Paul Brienzia. Here is what attendees had to say:
 
Super knowledgeable presenters! Paul and Stephen were great at explaining digital strategies in a way everyone could understand! I'm excited to take the learnings they shared back to my team. Lots of smart solutions we can implement immediately.
 
Clear outline, lots of data, great!
 
So much valuable information! Thanks for sharing!!

SHSMD U 2018 Credential | Public Relations and Communications in Health Care

Date: Jun 18, 2018 - Jul 30, 2018
Single Registration
Description:
Full Title: SHSMD Public Relations and Communications in Health Care Credential
Badge name: Healthcare Public Relations & Communication
 
This five-part, online credential series is intended for professionals in health care communications and public relations.  The credential holder has gained knowledge outlined in the course learning objectives and course modules by meeting a set of established criteria stated below.
 
Learning Objectives:
In this series, participants learn how to:
  • Prepare for key trends impacting health care communications professionals from industry experts.
  • Develop skills around strategic communication and change management solutions.
  • Grow as trusted advisors and effective change agents.
  • Apply these learnings to real-world challenges.  
Module I: The State of Health Care PR and Communications
Part 1) Internal – Change Management and the Evolution of the Digital Workplace
  • Trends in internal communication – new skills, new roles
  • Communication models for driving effective change  
  • Leaders and managers as conversationalists
  • Storytelling and purpose-driven communication
  • Trends in channels/Intranets
  • Trends specific to health care professionals today.
Module 2: The State of Health Care PR and Communication
Part 2) External – Brand Journalism and Trends
  • Merging world of earned, owned and paid.
  • Trends specific to health care professionals today.
  • How the profession is shifting and what are key themes to explore?
Module 3:  It’s all about Great Strategy – Strategic Frameworks for Communication Professionals
  • Framing Strategy
  • Goal Setting
  • Principals of Evaluation – measuring impact of communication efforts
Module 4 –Panel Discussion: Leading Change
Hear from seasoned communications’ professionals building themselves as trusted and senior advisors. Learn how to earn influence, sell ideas and drive meaningful change.  
 
Module 5- Sharing of Participant Case Studies
Three or four case studies will be presented by course participants.
Criteria:
The credential holder demonstrates their knowledge through completion of the following requirements:
  • Use Case Assignment: At the start of the series, participants will be asked to identify a use case problem/challenge that they are currently facing in their role.  Throughout the series, faculty will guide them through the process of identifying goals, implementation strategies, and evaluation steps for that use case. A template will be provided and introduced early in the course, and discussion questions and content throughout the course will help guide them through the template and use case process. Faculty and fellow course attendees will provide counsel and input and participants will walk away with an actionable plan for that use case, and template for future challenges. Use cases will be graded.
  • Viewing a minimum of 5 hours of online presentations (up to 10 hours of additional webcast recordings available).
  • Participation in required discussion board assignments.Completion of any additional readings/assignments required by faculty.
  • Completion of all evaluations.

ASHRM Webinar: Leading Together: How Risk Managers Touch the 8 Risk Domains

Date: Jun 21, 2018 - Jun 21, 2018
Description: 11:00 a.m. PT; 12:00 p.m. MT; 1:00 p.m. CT; 2:00 p.m. ET; 60 minutes
Single Registration

AHRMM Webinar: The Importance of Developing a Standardized Capital Replacement Plan

Date: Jun 27, 2018 - Jun 27, 2018
Single Registration
Description:
Capital equipment replacement planning is an activity many organizations engage in year after year. From ascertaining the current state of your equipment to prioritizing how funds will be spent, a standard process that includes gathering the data needed to determine priorities is crucial. In this webinar, we will outline a process of evaluating current equipment utilizing specific data elements and identifying where that data can be obtained. We will discuss and identify appropriate stakeholders as well as the roles and responsibilities required to develop a collaborative, system-wide plan.
 
Learning Objectives 
  • Outline the importance of logical multi-year capital strategic planning
  • Identify team members/stakeholders and roles and responsibilities
  • Describe the key components of a strong capital replacement strategy
Presenters
  • Dan Marcouiller, Manager, Capital Planning and Development, Allina Health
  • Leslie Palm, Sourcing Manager, Allina Health 

AONE ENLI - Philadelphia - June 27-29, 2018

Date: Jun 27, 2018 - Jun 29, 2018
Description: This leadership development program focuses on personal skills and behaviors to be an effective leader in shared governance.
Single Registration

AONE Leadership Lab: 2018

Date: Jun 28, 2018 - Dec 20, 2018
Description: The is a fresh format for the leadership development of nurse managers—one that is grounded in peer-to-peer consultation and led by a facilitator who will maximize opportunities for managers to advise each other.
Single Registration

ASHHRA Webinar: Janus v AFSCME Supreme Court Case: Implications for Private Sector Workplaces

Date: Jun 28, 2018 - Jun 28, 2018
Description: In Janus v AFSCME, the US Supreme Court has been asked to decide this term whether a public sector union can require all government employees, including those who do not belong to the union, to pay a fee. In this case, the court specifically is asked to overturn its 1977 decision from Abood v. Detroit Board of Education. Join us to learn about the Court’s decision in this pending case.
Single Registration

ASHRM:HRM Certificate Program Module 1: Essentials in HRM

Date: Jul 09, 2018 - Jul 10, 2018
Description: Location: ISMIE Office 20 N Michigan Ave #700 Chicago, IL 60602 Member Price: $735 Nonmember Price: $835
Single Registration

ASHRM:HRM Certificate Program Module 2: Applications in HRM

Date: Jul 16, 2018 - Jul 17, 2018
Description: Location: ISMIE Office 20 N Michigan Ave #700 Chicago, IL 60602 Member Price: $735 Nonmember Price: $835
Single Registration

ASHRM Webinar: Enhancing Your Safety Culture One Move at a Time

Date: Jul 19, 2018 - Jul 19, 2018
Description: 11:00 a.m. PT; 12:00 p.m. MT; 1:00 p.m. CT; 2:00 p.m. ET; 60 minutes
Single Registration
To pay by check or purchase order, click here to download the order form.

ASHRM:HRM Certificate Program Module 3: Advanced Forum in HRM

Date: Jul 19, 2018 - Jul 20, 2018
Description: Location: ISMIE Office 20 N Michigan Ave #700 Chicago, IL 60602 Member Price: $735 Nonmember Price: $835
Single Registration

SHSMD U 2018 Sponsored Webcast | Transforming Marketing via a Growth Strategy for a Competitive Market

Date: Jul 19, 2018 - Jul 19, 2018
Single Registration
Description:
 SHSMD U 2018 Sponsored Webcast
Transforming Marketing via a Growth Strategy for a Competitive Market
Thursday, July 29, 2018
12 noon CT/1 p.m. ET/11 a.m. Mountain/10 a.m. Pacific
 
Marketing spend remains undervalued by many C-suite leaders and many executives do not understand the impact that effective marketing can have on profitable growth. This webinar tackles transforming your marketing and communications department from a cost center to a revenue center by using tools such as Customer Relationship Management (CRM), Physician Search, and Online Appointment Scheduling solutions. Join and hear discussion of how to involve your CMO and CFO in the process as your ambassadors. Come away from this webinar with a concrete example of how to make the marketing and communications department indispensable to your organization.
 
Learning Objectives:
  • Understand ways to shift perception of Marketing
  • See value generating components for profitable growth
  • Learn approaches for gaining C-level ambassadors and eliminating barriers

#123forEquity Training Symposium - San Diego

Date: Jul 25, 2018 - Jul 25, 2018
Single Registration
Description:

This half day program is an interactive workshop with tools, strategies and resources to achieve the #123forEquity pledge goals.

AHRMM Webinar: Ongoing Sustainment of a Standardized Capital Replacement Plan

Date: Jul 25, 2018 - Jul 25, 2018
Single Registration
Description:
Once a strategic capital replacement plan is in place, that plan must be managed appropriately and efficiently. Presenters of this webinar will discuss how to use data and planning results to prioritize and follow established guidelines to replace only the equipment that needs replacing. This presentation will provide the tools needed to quickly and accurately respond to ongoing requests for new equipment with solid data to support these requests or describe why it should not be prioritized.    
 
Learning Objectives
  • Identify the process to create and maintain a priority list of replacement medical equipment by modality
  • Identify the components of a successful capital equipment replacement strategy along with a sample structure
  • Describe the importance of continually updating data and how that is critical for success
Presenters
  • Dan Marcouiller, Manager, Capital Planning and Development, Allina Health
  • Leslie Palm, Sourcing Manager, Allina Health 
 

Compassionate Care with Tails: Creating or Reviving an Animal Program

Date: Jul 25, 2018 - Jul 25, 2018
Single Registration

SHSMD ADVANCE Credential |The New Data Landscape in Healthcare: Advanced Analytics for Strategists 2018

Date: Aug 06, 2018 - Sep 28, 2018
Single Registration
Description:
SHSMD is excited to present this certificate series targeting our intermediate and senior level strategic planners, the latest in the SHSMD ADVANCE™ | Credentials offerings. This series includes expert faculty who will present on the following four module topics around data analytics. Each module will include live webcasts, discussion board questions, application assignments, and access to additional resources, tools, and reports.
 
Completion of all assignments and successfully passing the final exam will result in SHSMD’s Certificate of Advanced Analytics.Note: All live webcasts will be recorded and the recording will be accessible inside the course platform. Click here to access full module descriptions on the course syllabus
 
Note: All live webcasts will be recorded and the recording will be accessible inside the course platform. Click here to access full module descriptions on the course syllabus

SHSMD U 2018 Sponsored Webcast | Sphere of Influence - Achieving the Health Care Triple Aim through Physician Referral Patterns

Date: Aug 08, 2018 - Aug 08, 2018
Single Registration
Description:
Sphere of Influence – Achieving the Health Care Triple Aim through Physician Referral Patterns
Wednesday, August 8, 2018
 
Who’s in your physician sphere of influence? Which physicians provide the most referrals within a specialty? How
can you harness this information for your health system’s benefit? With mounting operational pressures to improve the health of patient populations and survive in value-based care models, health systems need critical data
intelligence about the sector’s influencers to more thoroughly understand physician referral networks and achieve their organizational objectives.
 
Three learning objectives:
  • Identify opportunities to leverage public & proprietary data sources to address the health care triple aim of reducing costs and improving care and outcomes
  • Learn how to improve physician alignment strategies, pinpoint high value providers and improve opportunities for outreach and integration
  • Understand provider referral networks to grow referrals as well as avoid losing patient volume to providers outside of the health system

ASHRM Webinar: Social Media - It’s Pervasive, Impactful and Not Going Away

Date: Aug 15, 2018 - Aug 15, 2018
Description: 11:00 a.m. PT; 12:00 p.m. MT; 1:00 p.m. CT; 2:00 p.m. ET; 60 minutes
Single Registration
To pay by check or purchase order, click here to download the order form.

Thrift Shop: Turning to Population Health

Date: Aug 15, 2018 - Aug 15, 2018
Single Registration

AONE CNML Essentials Review Course - August 2018

Date: Aug 16, 2018 - Aug 16, 2018
Description: The CNML Essentials Review Course is a one day course that assists participants in preparing for the CNML exam through a review of the four practice areas and practical application of the skills through group discussion. It also includes a review of test taking skills.
Single Registration

AONE Finance and Business Skills for Nurse Managers - August 2018

Date: Aug 24, 2018 - Aug 24, 2018
Description: Strong financial skills are necessary to be an effective leader in today’s health care environment. The Finance and Business Skills for Nurse Managers program better equips nurse managers and other leaders for nursing finance management.
Single Registration

AONE CENP Essentials Review Course - August 2018

Date: Aug 28, 2018 - Aug 28, 2018
Description: The Certified in Executive Nursing Practice (CENP) Essentials Review Course is a one-day course that assists participants in preparing for the CENP exam through a review of the AONE Nurse Executive Competencies ™ and practical application of the competencies.
Single Registration

AONE CENP Essentials Review Course - August 2018

Date: Aug 28, 2018 - Aug 28, 2018
Description: The Certified in Executive Nursing Practice (CENP) Essentials Review Course is a one-day course that assists participants in preparing for the CENP exam through a review of the AONE Nurse Executive Competencies ™ and practical application of the competencies.
Single Registration

AONE Advocacy Day 2018

Date: Sep 04, 2018 - Sep 05, 2018
Description: Join AONE President Bob Dent September 5 for AONE’s Advocacy Day in Washington, D.C. Talk directly to your legislators and their staff about the challenges facing your patients and your community. AONE will schedule the hill meetings and train participants on how to deliver their message to legislators. Registration: AONE Members:$50; Nonmembers:$75; Welcome Reception Only:$30
Single Registration

AONE Affiliate Meeting 2018

Date: Sep 06, 2018 - Sep 06, 2018
Description: Register to attend the 2018 Affiliate Meeting. Please note Advocacy Day requires a separate registration.
Single Registration

SHSMD U 2018 Sponsored Webcast | The New Metric That Matters

Date: Sep 06, 2018 - Sep 06, 2018
Single Registration
Description:
SHSMD U 2018 Sponsored Webcast |
The New Metric That Matters
September 6, 2018
12 noon CT/1 p.m. ET/11 a.m. Mountain/10 a.m. Pacific
 
Loyalty in health care, until recently, was not much more than a buzzword. It was difficult to measure, impossible to predict and not applicable to health care traditionalists. Today, ignoring efforts to measure and improve customer loyalty could prove not good for health care organizations. The attrition of non-loyal health care customers can exceed $100 million lost revenue per hospital annually. This presentation dives into the wants, needs, and expectations of those we in the health care field hope to serve and those we ultimately hope to make loyalists.
 
Learning objectives:
1. Understand the current environment of consumerism and loyalty in the health care field, where it is going and          how we have to change.
2. Identify the positive and negative impacts of loyalty on the organization.
3. Identify industry tools and metrics that assess loyalty.
4. Understand the seven aspects that impact loyalty and how to quantify each aspect.

SHSMD U 2018 Sponsored Webcast | Target, Measure and Prove Success: Using Analytics to Transform Your Marketing

Date: Sep 19, 2018 - Sep 19, 2018
Single Registration
Description:
SHSMD U 2018 Sponsored Webcast |
Target, Measure and Prove Success: Using Analytics to Transform Your Marketing
September 19, 2018

12 noon CT/1 p.m. ET/11 a.m. Mountain/10 a.m. Pacific
 
A challenge for every health care marketer is proving the ROI of marketing initiatives. Without that proof, it is difficult to make a case for the organization’s continued investment in marketing campaigns and difficult for marketers to determine which channels are the most effective. By using analytics, marketers can enhance campaign targeting, understand ROI fast enough to be able to make changes, and shift internal perceptions of the marketing department from a cost center to a revenue generator.

In this webinar, we will share a case study on how a large U.S. health care system has used analytics to determine which consumers to target in service-line specific marketing campaigns, measure results quickly enough to be able to modify tactics in the middle of a campaign, and determine best practices for moving the needle, faster.

The webinar will begin with a brief introduction from Bill Stinneford, a Buxton senior vice president who has advised organizations in the retail, restaurant, and health care industries on the effective use of consumer-level analytics. Bill will share background information on the ways that health care organizations can use analytics to develop predictive marketing models and measure the results of campaigns.
 
The session will then transition to the case study, presented by Buxton Vice President of Account Management Jeff Davis. Jeff will share details of the system’s goals and objectives, approach to developing targeted service line campaigns, and ultimate results.
 
Learn how analytics can help you to make your marketing department more effective and shift internal perceptions.
Three learning objectives:
Following the presentation, participants will be able to…
1.    Articulate the role that analytics can play in marketing campaign targeting, execution, and measurement
2.    List practical applications of analytics in health care marketing, based on the case study
3.    Understand how analytics can assist in marketing department budget discussions with organization leadership 
 

AONE Certificate Program in Health Care Finance for Nurse Executives - September 2018

Date: Sep 24, 2018 - Sep 25, 2018
Description: When hospitals are struggling to maintain their margins in the face of rising costs, decreased payment and increased expectations for quality care outcomes, every health care clinical leader has increased accountability for bottom line results. AONE, in partnership with the Healthcare Financial Management Association (HFMA) offers this program to equip nurse executives for these challenges.
Single Registration

AHE October 2018 CHEST Train the Trainer

Date: Oct 23, 2018 - Oct 25, 2018
Description: October 23, 24, 25, 2018 Pomona Valley Hospital Medical Center 1798 North Garey Avenue Pomona, California Please note: Each individual must be registered under their own AHE account. Transferring registrations between individuals or to another session will incur a $300 transfer fee. Please visit our CHEST site for the paper form to register your group.
Single Registration

AONE NMI - Chicago, IL - October 24-26, 2018

Date: Oct 24, 2018 - Oct 26, 2018
Description: AONE Nurse Manager Institute, a 3-day interactive education program designed for nurse managers.
Single Registration

Discharge with Dignity: How the Thrift Shop can Make a Difference

Date: Oct 24, 2018 - Oct 24, 2018
Single Registration

AHE November 2018 Certified Surgical Cleaning Technician (CSCT) T3

Date: Nov 14, 2018 - Nov 16, 2018
Description: The Certified Surgical Cleaning Technician Train-the-Trainer Workshop is a 3 day program that prepares leaders to train and certify technicians to clean in the operating room and other procedure rooms, including those in amb surg settings
Single Registration

AONE ENLI - Chicago - November 14-16, 2018

Date: Nov 14, 2018 - Nov 16, 2018
Description: This leadership development program focuses on personal skills and behaviors to be an effective leader in shared governance.
Single Registration